Staff Answer
May 29, 2026 - 12:40 PM
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Contact us within 10 business days of delivery to initiate a return or exchange.
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Items must be unused, in resalable condition, and in original (or equivalent) packaging.
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Customer is responsible for return packing/shipping charges and must insure the item for its full value.
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Shipping charges are non-refundable.
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A 15–25% restocking fee may apply if charged to us by suppliers.
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If your order qualified for free shipping, our actual shipping costs will be deducted from the refund.
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Orders canceled after shipment but before delivery will also be charged actual shipping/return costs.

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