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What is the return and exchange policy? View answer
Asked 2 ´months ago | Returns and Exchanges
When will my item ship? View answer
Asked 2 ´months ago | Shipping
How are the photos or portraits put on the urn? View answer
Asked 6 ´months ago | Photo Urns
What size cremation urn do I need? View answer
Asked 5 ´months ago | Support
Can I make changes after I submit my order? View answer
Asked 2 ´months ago
Do you offer free shipping? View answer
Asked 2 ´months ago | Shipping
Can you a make a custom cremation urn for me?
Asked 5 ´months ago | Cremation Urn Personalization
Can I keep an urn outside? View answer
Asked 6 ´months ago | Support
When will my order get processed? View answer
Asked 2 ´months ago | Shipping
Are people dressed when they're cremated? View answer
Asked 2 ´months ago | Everything About Cremation Articles
What are these urn nameplates made of? View answer
Asked 6 ´months ago | Nameplates
What holidays are observed? View answer
Asked 2 ´months ago | Shipping
Engrave nameplates View answer
Asked 6 ´months ago | Engraved Rectangular Nameplate - Choose Style, Color and Size
Lost or Missing Packages View answer
Asked 2 ´months ago | Shipping
Cremation vs. Traditional Burial?
Asked 2 ´months ago | Everything About Cremation Articles
Is this urn made in Canada or the US? View answer
Asked 1 ´day ago
MacKenzie Cremation Urn Sizes View answer
Asked 6 ´months ago | MacKenzie Urns > Mackenzie Classic Cultured Marble Cremation Urn
What are the Pros and Cons of cremation? View answer
Asked 2 ´months ago | Everything About Cremation Articles
What if my urn arrives damaged?
Asked 6 ´months ago | Shipping
How are proofs and approvals handled?
Asked 4 ´months ago | Milestone Funeral Partners
What are some trends in Cremation and Funerals? View answer
Asked 2 ´months ago | Everything About Cremation Articles
Can this be used as a ash vault and how much ash would it hold up? View answer
Asked 3 ´months ago
Return & Exchange Instructions View answer
Asked 2 ´months ago | Returns and Exchanges
What if my order ships and I need to cancel? View answer
Asked 2 ´months ago | Shipping
Will I have to sign for my delivery? View answer
Asked 2 ´months ago | Shipping
Do you have a name plate that will fit on an urn ⚱️? View answer
Asked 2 ´months ago | Cremation Urn Personalization
Can you engrave Chinese Characters? View answer
Asked 2 ´months ago | Botticino Column Marble Cremation Urn
What is a crematorium? View answer
Asked 2 ´months ago | Everything About Cremation Articles
Can orders be canceled if I am not pleased with proof? View answer
Asked 3 ´months ago | Support, Cremation Urn Personalization
What do you mean by the MILs? View answer
Asked 2 ´months ago | Military Engraved Rectangular Nameplate
Asked 4 ´months ago | Milestone Funeral Partners
How do I find the status of my order?
Asked 4 ´months ago | Milestone Funeral Partners
Asked 4 ´months ago | Milestone Funeral Partners
