About This Q&A
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What is the return and exchange policy? View answer
Asked 2 ´months ago | Returns and Exchanges
How are the photos or portraits put on the urn? View answer
Asked 5 ´months ago | Photo Urns
Are people dressed when they're cremated? View answer
Asked 1 ´month ago | Everything About Cremation Articles
What is a crematorium? View answer
Asked 1 ´month ago | Everything About Cremation Articles
Do you use UPS, FedEx or USPS for shipping?
Asked 3 ´months ago | Shipping
When will my item ship? View answer
Asked 2 ´months ago | Shipping
What Size Pet Urn Do I Need? View answer
Asked 1 ´month ago | Everything About Cremation Articles
Why You Shouldn’t Buy a Pet Urn for Ashes on Amazon
Asked 13 ´days ago | Everything About Cremation Articles
Do you offer free shipping? View answer
Asked 2 ´months ago | Shipping
How do I find the status of my order?
Asked 3 ´months ago | Milestone Funeral Partners
How are proofs and approvals handled?
Asked 3 ´months ago | Milestone Funeral Partners
What size cremation urn do I need? View answer
Asked 5 ´months ago | Support
Can you a make a custom cremation urn for me?
Asked 5 ´months ago | Cremation Urn Personalization
What holidays are observed? View answer
Asked 2 ´months ago | Shipping
Lost or Missing Packages View answer
Asked 2 ´months ago | Shipping
Can I make changes after I submit my order? View answer
Asked 2 ´months ago
Can orders be canceled if I am not pleased with proof? View answer
Asked 3 ´months ago | Support, Cremation Urn Personalization
Cremation vs. Traditional Burial?
Asked 1 ´month ago | Everything About Cremation Articles
What are the Pros and Cons of cremation? View answer
Asked 1 ´month ago | Everything About Cremation Articles
How do I create my Milestone account?
Asked 3 ´months ago | Milestone Funeral Partners
What if my urn arrives damaged?
Asked 5 ´months ago | Shipping
How do you put the ashes in the urn and how do you open the urn?
Asked 5 ´months ago | Support
Are you open on the weekend? View answer
Asked 2 ´months ago | Shipping
MacKenzie Cremation Urn Sizes View answer
Asked 6 ´months ago | MacKenzie Urns > Mackenzie Classic Cultured Marble Cremation Urn
What are these urn nameplates made of? View answer
Asked 5 ´months ago | Nameplates
Dimensions question... View answer
Asked 6 ´months ago | Bronze Urns > Butterflies Bronze Snap Top Niche Cremation Urn
Can more than one side be engraved View answer
Asked 6 ´months ago | Navy Pewter Finish Beaumont Cremation Urn
My package was lost and I need a replacement
Asked 2 ´months ago | Shipping
Engrave nameplates View answer
Asked 6 ´months ago | Engraved Rectangular Nameplate - Choose Style, Color and Size
What if my order ships and I need to cancel? View answer
Asked 2 ´months ago | Shipping
Return & Exchange Instructions View answer
Asked 2 ´months ago | Returns and Exchanges
What is the weight of the bronze snap top urn? View answer
Asked 6 ´months ago
What do you mean by the MILs? View answer
Asked 1 ´month ago | Military Engraved Rectangular Nameplate
Can this be used as a ash vault and how much ash would it hold up? View answer
Asked 2 ´months ago
