Question 1

Where do I upload a picture for this urn? View answer

Question updated 1 hour ago | Eternal Reflections > Dog Devotion Photo Frame Wood Pet Cremation Urn

Question 2

What makes these Hero medallions a premium emblem?

Question updated 2 days ago | Hero Medallions

Question 3

I’m wanting this crucifix urn with a 26” rope chain View answer

Asked 1 ´month ago | Cross with Gold Finish Accent and CZ Stone Sterling Silver Cremation Jewelry Pendant

Question 4

How do I link my QR code to a memorial website?

Question updated 1 month ago | QR Code

Question 5

Will this fit a standard urn that is 11” tall x 7” wide (diameter)? View answer

Asked 1 ´month ago | Infinity Cremation Urn Burial Vault

Question 6

Can you a custom cremation urn for me?

Question updated 1 month ago | Personalization

Question 7

What size cremation urn do I need?

Asked 1 ´month ago | Support

Question 8

Can I see what this nameplate will look like before it is shipped? View answer

Answer posted 1 month ago | Nameplates

Question 9

Can I send a picture or image get it put on the urn? View answer

Question updated 1 month ago | Dog Bone Pet Classic Cultured Marble Cremation Urn

Question 10

Do you have personalization options if my urn can't be engraved? View answer

Answer posted 2 months ago | Personalization, Support

Question 11

Can I keep an urn outside? View answer

Answer posted 2 months ago | Support

Question 12

Do you accept walk-ins or have a storefront? View answer

Answer posted 2 months ago | Support

Question 13

Do you ship internationally? View answer

Answer posted 2 months ago | Shipping, Support

Question 14

Are these urns resistant to UV and sun exposure? Our beloved dog is buried outside and wanted to place it there. View answer

Asked 2 ´months ago

Question 15

What if my urn arrives damaged?

Asked 2 ´months ago | Shipping

Question 16

Can I return my item(s)?

Asked 2 ´months ago | Support

Question 17

How much of the ashes can I put in a piece of your jewelry?

Asked 2 ´months ago | Support

Question 18

How do you put the ashes in the urn and how do you open the urn?

Asked 2 ´months ago | Support

Question 19

Can I travel with my urn?

Asked 2 ´months ago | Shipping

Question 20

How do I know that my item is going to look how I want it to?

Asked 2 ´months ago | Personalization

Question 21

Can the urn I purchased be buried as it is?

Asked 2 ´months ago | Support

Question 22

How do I determine how big of an urn I will need?

Asked 2 ´months ago | Support

Question 23

I am needing an urn by a certain date. Are you able to provide expedited shipping options?

Asked 2 ´months ago | Shipping

Question 24

How are the photos or portraits put on the urn? View answer

Answer posted 2 months ago | Photo Urns

Question 25

What color will the engraving be on this urn? View answer

Question updated 2 months ago | Homage Urns

Question 26

What are these urn nameplates made of? View answer

Question updated 2 months ago | Nameplates

Question 27

Will I get to see a proof or what the design looks like before it is personalized? View answer

Answer posted 2 months ago | Personalization

Question 28

MacKenzie Cremation Urn Sizes View answer

Question updated 2 months ago | MacKenzie Urns > Mackenzie Classic Cultured Marble Cremation Urn

Question 29

Is this temporary cremation urn ok for shipping to UK? View answer

Asked 2 ´months ago | Support

Question 30

Size of rectangle urn View answer

Asked 2 ´months ago | Bronze Urns > Bronze Snap Top Niche Cremation Urn

Question 31

Are these urns really made in Maine? View answer

Question updated 2 months ago | Maine Cherry Wood

Question 32

preview View answer

Asked 2 ´months ago | Custom Photo Cremation Urn

Question 33

How do I see what it looks like? View answer

Asked 2 ´months ago | Black Granite > Design Your Grave Marker Black Granite Laser-Engraved Flat Memorial Headstone

Question 34

Can I see the font I selected? View answer

Asked 2 ´months ago | Black Granite > Pet Photo Grave Marker Black Granite Laser-Engraved Flat Memorial Headstone

Question 35

Do you have them in five or six inches size View answer

Asked 2 ´months ago | Nameplates > Round Nameplate - Engraved Black and Silver - 3-1/2 x 3-1/2

Question 36

How long does it take to make this urn with engraving? View answers

Asked 2 ´months ago | Army Antique Bronze Finish Beaumont Cremation Urn

Question 37

Is this urn suitable for burial without a vault? View answer

Asked 2 ´months ago | MacKenzie Urns > Mackenzie Classic Cultured Marble Cremation Urn

Question 38

We are looking at this urn for my mom and my dad wants to be sure he can join her when his time comes. What size urn do we need? View answer

Question updated 2 months ago | Eternal Reflections > Footprints in the Sand Eternal Reflections Wood Cremation Urn

Question 39

What is the weight of the bronze snap top urn? View answer

Asked 2 ´months ago

Question 40

How big is the horizontal oval? View answer

Asked 2 ´months ago | Oval Photo Insert And Paw Prints Engraved Wood Pet Cremation Urn

Question 41

Can more than one side be engraved View answer

Asked 2 ´months ago | Navy Pewter Finish Beaumont Cremation Urn

Question 42

When will this be back in stock? View answer

Asked 2 ´months ago | Hamilton Collection Dark Brown Cat Figurine Cherry Wood MDF Cremation Urn

Question 43

Engrave nameplates View answer

Asked 2 ´months ago | Engraved Rectangular Nameplate - Choose Style, Color and Size

Question 44

Dimensions question... View answer

Question updated 2 months ago | Bronze Urns > Butterflies Bronze Snap Top Niche Cremation Urn

Question 45

How do I enter the poem as well as the date and first name of my dog for the urn I have chosen? View answer

Asked 2 ´months ago | Dog Custom Photo Pet Stonewood Cremation Urn

Question 46

Are images available to add in text line (heart, dove)? View answer

Asked 2 ´months ago | Homage Urns > Lighthouse Keepsake Cremation Urn

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