My package was lost and I need a replacement View answer
Shipping, Shipping
Lost or Missing Packages View answer
Shipping
What if my order ships and I need to cancel? View answer
Are the cultured marble and composite urns weather proof to leave outside? View answer
MacKenzie Urns
Return & Exchange Instructions View answer
Returns and Exchanges
What Is You Return & Exchange Policy? View answer
Returns and Exchanges, Top Ordering Questions Answered
Do You Offer Expedited, Air, Overnight or Rush Shipping Options? View answer
Shipping, Support, Top Ordering Questions Answered
Can I make changes after I submit my order? View answer
Can this be used as a ash vault and how much ash would it hold up? View answer
How can I upload what I want my personalization to look like? View answer
Cremation Urn Personalization
